Beyond the 5 Whys: Values-Based Decision Making for Process Improvement (Thursday, February 27, 2020)

The Five Whys tool helps explore past decisions. What guides decisions now and in the future? For example, when you buy sticky notes, is it more important to choose the most inexpensive price, an environmentally-friendly option, or shop at a local business? Whether you are buying something, improving a vendor process, creating a strategic plan, coaching a team on inclusion, or updating policies and ordinances, this session is for you.

Eventbrite - 2018 Colorado Lean Summit

In this workshop, you will . . .

  • Identify what you know about your organization’s values
  • Begin to develop checklists and standard work to consider values in decision making
  • Think differently before you next allocate time, people, materials, or money

Where to go

  • 711 Park Avenue West, Denver, CO 80205
  • CoBank Leadership Center – Busse Board Room


  • Thursday, February 27, 2020
  • 1:30 PM – 4:30 PM MST

Parking Instructions / Public Transportation

There is a surface lot in the back of the building that has 20+ spaces, first come, first served. A privately owned parking lot is across from the building that charges $3 per hour and takes cards. Due to the construction in the area, it is now filling up fast. There is street parking, but you need to be mindful of the 1-2 hour limits, and Denver’s street sweeping restrictions.

The closest light rail station is at 25th and Welton and there are bus stops on Stout on the west side of the building and at 23rd and California across Park Avenue West. If you should use Uber or Lyft or a cab, please ask to be let out in the parking lot in back of the building as traffic moves quickly on Park Avenue West.

L Line train and the #43 bus will get you there.

Dress Code

Business Casual

Eventbrite - 2018 Colorado Lean Summit

Facilitator Bio

Sarah E. Moss, MPA, is a civic dreamer and doer who solves policy and political puzzles. A Denver native who has lived in Washington, DC twice, Moss has more than 20 years of experience ranging from local government, to political and public awareness campaigns, to serving as a White House appointee in the Office of Attorney General at the U.S. Department of Justice. She is a two-time fellow of the Bighorn Leadership Program and holds a black belt in Lean process improvement and a yellow belt in Krav Maga. Moss is a member of the Colorado City & County Management Association and Engaging Local Government Leaders and a security fellow of the Truman National Security Project.

Additional Information

We adhere to the Denver Public Schools snow day closures. If they are closed, so are we. As time and space permit, we will work with you to reschedule.

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