Think of the iconic sports coaches. The inspirational locker room talks. Setting the game plan and selecting plays. Giving players feedback on form and fundamentals. That's what most of us think of when we hear the word "coaching". But when it comes to coaching problem solving, things are different. In our world of continuously improving … Continue reading Webinar: Transition from Doing Problem Solving to Coaching Problem Solving
How do you stop people from painting themselves into a corner, by stating a solution, as a problem...? We explore one simple technique to break-away and start thinking about problems, instead of their symptoms.
This was a screenshot of my calendar last week. Fairly typical of most professionals I'd say; meetings peppered throughout my day, some a simple 30 minutes where various inputs were needed, others half day problem solving sessions I was either hosting or involved with. It also seems fairly common that this doesn't describe the whole … Continue reading Tired of meetings? Try Lean Coffee Hour
Getting to the root cause of a problem is the first step taken to understand how to fix the problem. After all, if you do not know what is causing the problem, how are you going to fix it? Ask Why 30 Times Certified Reliability Engineer Mark Galley takes this methodology one step further. Expanding … Continue reading Root Cause Analysis