ADKAR: Cultivating a PI Culture with Change Management

Changing the way people think about innovation is tough, and figuring out where change fails is even harder. ADKAR just might have some of the answers. Before reading this book, one must understand that process improvement works best from the bottom-up. This entails empowering your front-line employees to make necessary changes in order to enhance their work … Continue reading ADKAR: Cultivating a PI Culture with Change Management

Process Mapping with Toast

Tom Wujec is famous for traveling around the world in order to fix complex business problems while relating those problems to the process of making toast. Corey Niemeyer and myself thought that this activity would mesh well with a peanut butter and jelly sandwich simulation that we developed. It seems that this simulation has gone … Continue reading Process Mapping with Toast