Mike began his improvement journey in the late 1990’s using Kanban cards and production boards to reduce waste in the restaurant industry. He joined Caterpillar, Inc. in 2005 where he learned how to integrate process improvement with Six Sigma to increase heavy equipment sales in two Colorado territories. Mike later began teaching folks how to use these simple principles themselves—first in the private sector (2009), and then later in the public sector (2012). Mike loves learning about what drives people to improve processes while teaching people how to think differently. When he is not facilitating process improvements, Mike enjoys hiking, snowshoeing, mountain biking and traveling with his wonderful wife, Melissa. View all posts by Michael J. Shull