Denver Health Earns the 2016 Peak Award

Conference: RMPEx Quest for Excellence XV, April 14

Denver Health recently received the 2016 Peak Award granted by Rocky Mountain Performance Excellence (RMPEx). The Peak Award is the regional equivalent of the prestigious Malcolm Baldrige National Quality Award, which recognizes organizations that achieve and sustain the highest levels of overall performance excellence. Denver Health received this award based on many strengths identified in its Peak application, such as leadership, strategic planning, efforts to improve the patient experience, emphasis on workforce engagement, and the widespread utilization of Lean tools and a Lean Management System in numerous ways to design and improve work processes and enhance the quality of health care services.

Denver Health Lean Academy Logo“The Peak Award represents all of the qualities that matter most to Denver Health,” said Tim Harlin, Ph.D., chief operating officer. “Winning this award is not just a reason for celebration but also strong motivation for pushing forward with even greater energy and enthusiasm. We have been on a learning journey since 2005, and the most recent feedback from Peak will help us to continue to deploy and improve our key systems and performance.”

Please join us for this special opportunity to learn about and help celebrate Denver Health’s Lean journey toward performance excellence.

-David Hooper with Denver Health

Published by Michael J. Shull

Mike began his improvement journey in the late 1990’s using Kanban cards and production boards to reduce waste in the restaurant industry. In 2005 he joined Caterpillar, Inc. where he learned how to integrate process improvement with Six Sigma to increase heavy equipment sales in two Colorado territories. With a passion for education, Mike later began teaching folks how to use these simple principles themselves--first in the private sector (2009), and then later in the public sector (2012). Mike is the Senior Manager of Continuous Improvement at Denver International Airport and he previously served as the executive director for the Colorado Lean Network from 2017 - 2020. Mike loves learning about what drives people to improve processes while teaching them how to think differently. When he is not facilitating process improvements, Mike enjoys hiking, snowshoeing, biking and traveling with his wonderful wife, Melissa.

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